We roast Monday to Wednesday for wholesale orders.
We roast to order. Our order deadline is Tuesday 1pm for delivery on a Thursday or Friday.
Orders received after this time will be roasted and delivered the following week on the same schedule.
(If your order is a little late, or you need coffee urgently please send a follow up email to roaster@darkhorseroastery.co.uk, We will always do our best to get your order out to you asap, or to prepare for pick up from the roastery).
Thank you for keeping our small team busy and helping us run an efficient roastery.
Our minimum order value for wholesale prices and free delivery is £100.00
Orders under £100.00 will incur a £9.00 delivery charge.
Please make us aware of any discrepancies or errors within 48hours of receipt of your order, these will be corrected immediately or with your next order.
Invoices are sent via Xero the same week; we ask that all invoices are cleared promptly with in payment terms.
Late payments may incur additional charges and the retraction of our credit term, meaning coffee must be paid for upfront before delivery.
Dark Horse Roastery Ltd takes no responsibility for loss of revenue due to late ordering; we will always do our best to get emergency coffee to you.
Dark Horse Roastery Ltd reserve the right to put on hold new orders, if outstanding invoices are due.
Until payment is made in full to Dark Horse Roastery Ltd, any goods or equipment supplied will remain the property of Dark Horse Roastery Ltd.